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Not sure if you are experiencing a housing crisis? Ask yourself these two questions:
Are you living on the street or in an emergency shelter? OR Have you received a 72 hour eviction notice from the Sheriff? If you answer yes to either of those questions or if you are unsure, please call the Housing Crisis Hotline or the phone number associated with the City/County where you are currently located. You will be interviewed by an intake specialist to determine which community resource makes the most sense based on your situation and what's available. ***Resources are limited - Assistance is not guaranteed***
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Domestic Violence Hotlines: YWCA & Norfolk Family Justice Center (Norfolk) - (757) 251-0144 HER (Chesapeake or Portsmouth) - (757) 485-3384 Genieve (Suffolk and Western Tidewater) - (757) 925-4365 Samaritan House (Virginia Beach) - (757) 430-2120 Transitions (Hampton, Newport News) - (757) 723-7774 Avalon (Williamsburg area) - (757) 258-5051 |
Where can I access Services?
Due to limited availability of resources, the services agencies cannot guarantee assistance and connection to services in a quick time frame.
Many providers in the region direct callers to the Housing Crisis Hotline for services.
Regional Number: (757) 587-4202
Portsmouth: (757) 966-2107
Virginia Beach: (757) 227-5932
Toll Free: 1(866) 750-4431
Hours of Operation: Monday-Friday 8:00 a.m.- 7:00 p.m.
* The Housing Crisis Hotline does not provide any direct financial assistance.*
** Some cities may have separate numbers that direct to the same Housing Crisis Hotline center at ForKids, Inc. **
***Resources are limited - Assistance is not guaranteed***
(As of July 1, 2026, the Housing Crisis Hotline no longer serves callers from Hampton, Newport News, Williamsburg, Poquoson, James City County, or York County.
Access Points (physically seeking services, location, offering walk up services, hours of operation) in Hampton, Newport News, Poquoson, Williamsburg, James City County, or York County.
Hampton Department of Human Services
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Four Oaks Day Service Center
Address: 7401 Warwick Blvd, Newport News, VA 23607 Walk - In Hours: Open 7 days a week for households who are literally homeless from 7:00 am - 5:00 pm (Extended hours during PORT winter shelter season) Hampton – Newport News Community Services Board Address: 300 Medical Drive Hampton, VA 23666 Hours: Open 5 days a week for housing related access from 8:30 am - 4:30 pm. Walk In Wednesdays are held at the address above LGBT Life Center Hampton Office Address: 20 Settlers Landing Rd, Hampton VA 23669 Hours: 8:30 am - 5:00 pm
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Access Points (physically seeking services, location, offering walk up services, hours of operation) in Norfolk, Chesapeake, Suffolk, Franklin, Isle of Wight County, and Southampton County.
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Norfolk Community Services Board Walk-In Office Hours Every Tuesday 8:00 am to 12:00 pm Norfolk Family Justice Center Address: 606 W. 29th St, Norfolk VA Hours: Monday-Friday 9:00 a.m.- 4:00 p.m. Union Mission Shelter 5100 E. VA Beach Blvd Single Men: (757)627-8686, M-F: 9am-2pm Call/walk-in for shelter screening/availability Single Women: (757)623-0642 M-F 8:30am- 2pm Call/walk-in for shelter screening/availability YWCA of Southampton Roads (Persons Fleeing Domestic Violence) YWCA Crisis Hotline (24/7) at (757) 251-0144 |
The service providers below specialize working with community members who are experiencing homeless and may be eligible for programs to meet the specific needs of those populations.
Families: (Households with minor children)
SVHC: ForKids Inc.
Veterans (Veterans having served the United States Military)
Regional: Hampton VA Medical Center, Virginia Beach Community Development Corporation, Virginia Veterans & Family Support
GVPHC: Hampton Roads Community Action Program
SVHC: STOP Inc.
Youth: (Unaccompanied youth between the ages of 18 -24)
GVPHC: Bacon Street Youth and Family Services
SVHC: Seton Youth Shelter
Domestic Violence: (Fleeing domestic violence, dating violence, stalking, or other dangerous or life-threatening conditions (including human trafficking)
GVPHC: Avalon, Transitions Family Violence Center
SVHC: HER Shelter, YWCA South Hampton Roads, The Genieve Shelter
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Portsmouth:
Housing Crisis Hotline: (757) 966-2107 |
Virginia Beach:
If you are experiencing homelessness or at risk of losing your home, visit the Housing Resource Center, 104 N. Witchduck Road, Monday, Tuesday, Thursday, or Friday, 8 a.m. to noon for triage and assessment, or call the Regional Housing Crisis Hotline, (757) 227-5932 (for Virginia Relay TTY service, dial 7-1-1), Monday through Friday, 8 a.m. to 5:30 p.m. |
What housing programs are available?
A program funded to assist households that are at Imminent Risk of becoming homeless. Households are screened by Access Points for consideration when Homeless Prevention Program vacancies arise. Prevention program screening does not guarantee assistance.
Eligibility:
Eligibility:
- Households facing eviction within the next 14 days,
- Households asked to leave a family or friends house within 14 days,
- Households being discharged from a hospital or jail,
- Households living in hotel/motel that can no longer pay the nightly rate,
- Households residing in condemned housing.
A program funded to provide safe overnight accommodations for persons experiencing a housing crisis. Persons or families sleeping outside, in a vehicle, or other places unsuitable for living will be considered for shelter placement before those at risk of becoming homeless. Households are screened by Access Points for consideration when shelter vacancies arise. Shelter screening does not guarantee placement.
Persons fleeing domestic violence that are in imminent danger may be placed into special survivor shelter programs. If you are fleeing domestic violence please call one of the numbers below to be screened for shelter placement. Shelter screening does not guarantee placement.
Persons fleeing domestic violence that are in imminent danger may be placed into special survivor shelter programs. If you are fleeing domestic violence please call one of the numbers below to be screened for shelter placement. Shelter screening does not guarantee placement.
A program funded to provide supportive services with temporary accommodation to bridge the household from homelessness to permanent housing.
Eligibility:
Eligibility:
- Persons that are literally homeless (sleeping in emergency shelters or outside) are eligible for this assistance. Anyone can enter program regardless of current income, gaining income during program tenure is necessary for successful graduation from Transitional Housing.
A program funded to provide short-term rental assistance and additional services.
Eligibility:
Eligibility:
- Persons that are literally homeless (sleeping in emergency shelters or outside) are eligible for this assistance.
A program funded to provide extra supportive services with affordable housing assistance for persons or families with disabling conditions and long homeless histories.
Eligibility:
Eligibility:
- Persons that are literally homeless (sleeping in emergency shelters or outside) are eligible for this assistance.
- Documented Disability
- Length of Time Homeless is greater than or equal to one year (12 months).
- This can be one consecutive year OR 12 months of homelessness over a 3 year period broken into at least 4 episodes of homelessness.
