The ForKids Housing Crisis Hotline is the central point of contact throughout Hampton Roads for all persons experiencing a housing crisis in need of shelter, case management, and related services.

Not sure if you are experiencing a housing crisis? Ask yourself these two questions:
Are you living on the street or in an emergency shelter?
OR
Have you received a 72 hour eviction notice from the Sheriff?

If you answer yes to either of those questions or if you are unsure, please call the Housing Crisis Hotline. The Hotline staff will work to connect you to available services with local providers. You will be interviewed by an intake specialist to determine which community resource makes the most sense based on your situation and what's available. 

Regional Number: (757) 587-4202
Portsmouth: (757) 966-2107
Virginia Beach: (757) 227-5932
Toll Free: 1(866) 750-4431
For hearing interpretation first call 7-1-1, then (757) 587-4202
​
​Hours of Operation: Monday-Friday    8:00  a.m.- 5:30 p.m.
* The Housing Crisis Hotline does not provide any direct financial assistance.*
** Some cities may have separate numbers that direct to the same Housing Crisis Hotline center at ForKids, Inc. **
***​Resources are limited - Assistance is not guaranteed***

Click the button below to complete a Housing Crisis Hotline contact form.

HCH Form

Where can I access Services?​

​Due to limited availability of resources, the services agencies cannot guarantee assistance and connection to services in a quick time frame.
All providers in the region direct callers to the Housing Crisis Hotline for services.

• Regional 
• Peninsula  
• Southside 
• Our Service Providers 

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All providers in the region direct callers to the Housing Crisis Hotline for services.

Regional Number: (757) 587-4202
Portsmouth: (757) 966-2107
Virginia Beach: (757) 227-5932
Toll Free: 1(866) 750-4431
​
​Hours of Operation: Monday-Friday    8:00  a.m.- 7:00 p.m.
* The Housing Crisis Hotline does not provide any direct financial assistance.*
** Some cities may have separate numbers that direct to the same Housing Crisis Hotline center at ForKids, Inc. **
***​Resources are limited - Assistance is not guaranteed***​

Access Points (physically seeking services, location, offering walk up services, hours of operation) ​

Avalon (Persons Fleeing Domestic violence)

Hampton Department of Human Services 

James City County Office of Housing

Four Oaks Day Service Center 
Address: 7401 Warwick Blvd, Newport News, VA 23607
Walk-Up Hours: Open seven days a week 7:00 am - 4:00 pm (Extended hours during PORT winter shelter season)
Hampton – Newport News Community Services Board Outreach
Walk In Wednesday Address and Hours:
2712 Washington Ave Newport News, VA 23607
from 9:00 am - 12:00 pm. and 1:00 pm - 4:00 pm. 
Outreach Address and Hours:
Four Oaks Day Center 7401 Warwick Blvd, Newport News, VA.
Mondays 9:00 am - 12:00 pm and Thursday 9:00 am - 12:00 pm. 
​LGBT Life Center​​

​

Access Points (physically seeking services, location, offering walk up services, hours of operation) ​

​
​Chesapeake Cares Resource Center
2255 Steppingstone Sq Chesapeake, VA 23320
Hours: 9 a.m. to 5 p.m.
Phone: 757-382-2373
​Services: Showers, laundry facilities, lunch and dinner, computer access, housing application assistance, employment search assistance, and other services.

Genieve Shelter (Persons Fleeing Domestic Violence) 
​
HER Shelter (Persons Fleeing Domestic Violence) 
Contact Information: 757-485-3384
Hours of Operation: 24 hour assistance
​
LGBT Life Center




​

Norfolk Community Services Board 
Walk-In Office Hours
​Every Tuesday 8:00 am to 12:00 pm
​
Norfolk Family Justice Center ​
​Address: 606 W. 29th St, Norfolk VA 
Hours: Monday-Friday 9:00 a.m.- 4:00 p.m.
​
​Union Mission Shelter 
5100 E. VA Beach Blvd
Single Men: (757)627-8686,
M-F: 9am-2pm
Call/walk-in for shelter screening/availability
Single Women: (757)623-0642
M-F 8:30am- 2pm
Call/walk-in for shelter screening/availability

YWCA of Southampton Roads (Persons Fleeing Domestic Violence)
YWCA Crisis Hotline (24/7) at (757) 251-0144
​

The service providers below specialize working with community members who are experiencing homeless and may be eligible for programs to meet the specific needs of those populations. 

​Families: (Households with minor children) 
SVHC: ForKids Inc.
Veterans (Veterans having served the United States Military) 
Regional: Hampton VA Medical Center, Virginia Beach Community Development Corporation, Virginia Veterans & Family Support 
GVPHC: Hampton Roads Community Action Program 
SVHC: STOP Inc.
Youth: (Unaccompanied youth between the ages of 18 -24) 
GVPHC: Bacon Street Youth and Family Services 
SVHC: Seton Youth Shelter
Domestic Violence: (Fleeing domestic violence, dating violence, stalking, or other dangerous or life-threatening conditions (including human trafficking)
GVPHC: Avalon, Transitions Family Violence Center 
SVHC: HER Shelter, YWCA South Hampton Roads, The Genieve Shelter

​What housing programs are available?

• Homelessness Prevention
• Emergency Shelter
• Transitional Housing
• Rapid Rehousing
• Permanent Supportive Housing

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A program funded to assist households that are at Imminent Risk of becoming homeless. Households are screened by Access Points for consideration when Homeless Prevention Program vacancies arise. Prevention program screening does not guarantee assistance.

Eligibility:

• Households facing eviction within the next 14 days,
• Households asked to leave a family or friends house within 14 days,
• Households being discharged from a hospital or jail,
• Households living in hotel/motel that can no longer pay the nightly rate,
• Households residing in condemned housing.

​

A program funded to provide safe overnight accommodations for persons experiencing a housing crisis. Persons or families sleeping outside, in a vehicle, or other places unsuitable for living will be considered for shelter placement before those at risk of becoming homeless. Households are screened by Access Points for consideration when shelter vacancies arise. Shelter screening does not guarantee placement.

​Persons fleeing domestic violence that are in imminent danger may be placed into special survivor shelter programs. If you are fleeing domestic violence please call one of the numbers below to be screened for shelter placement. Shelter screening does not guarantee placement.

A program funded to provide supportive services with temporary accommodation to bridge the household from homelessness to permanent housing.

Eligibility:

• Persons that are literally homeless (sleeping in emergency shelters or outside) are eligible for this assistance. Anyone can enter program regardless of current income, gaining income during program tenure is necessary for successful graduation from Transitional Housing.

A program funded to provide short-term rental assistance and additional services. 
​
Eligibility: 

• Persons that are literally homeless (sleeping in emergency shelters or outside) are eligible for this assistance.

​A program funded to provide extra supportive services with affordable housing assistance for persons or families with disabling conditions and long homeless histories.

Eligibility:

• Persons that are literally homeless (sleeping in emergency shelters or outside) are eligible for this assistance.
• Documented Disability 
• Length of Time Homeless is greater than or equal to one year (12 months).
  • This can be one consecutive year OR 12 months of homelessness over a 3 year period broken into at least 4 episodes of homelessness.

Additional Resources:
Abba List
Resources 757
Virginia 2-1-1
YWCA Family Justice Center 
*NEW* GVPHC Community Resource Toolkit

What is Coordinated Entry?

Domestic Violence Hotlines:
YWCA & Norfolk Family Justice Center (Norfolk) - (757) 251-0144
​HER (Chesapeake or Portsmouth) - (757) 485-3384
Genieve (Suffolk and Western Tidewater) - (757) 925-4365
​Samaritan House (Virginia Beach) - (757) 430-2120
Transitions (Hampton, Newport News) - (757) 723-7774
Avalon (Williamsburg area) - (757) 258-5051