Hampton Roads Ends Homelessness
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Portsmouth Coordinated Entry System

The U.S. Department of Housing and Urban Development (HUD) defines the coordinated entry process as an approach to coordination and management of a crisis response system's resources that allows users to make consistent decisions from available information to efficiently and effectively connect people to interventions that will rapidly end their homelessness.

The Portsmouth CoC operates a multisite centralized access Coordinated Entry System (CES). The CoC has designated Access Points that connect households experiencing a housing crisis to the CES. Households are then connected to Assessment Points where a standard questionnaire is taken to determine the households strengths and service needs.

The Portsmouth CoC incorporates a case conferencing meeting into the CES. The case conferencing committee assists with connecting households to the most appropriate housing solution, as well as any other supportive services.
Guiding Documents:
PHAC Coordinated Entry System Policies and Procedures 

PHAC Coordinated Entry System Policies and Procedures Addendum 

​PHAC PCAN ​Policy & Procedure Guidelines

PHAC CES Participating Agencies

PHAC Participation Agreement
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Portsmouth Coordinated Assessment Network (PCAN) Resources

Consent to Exchange Information 

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HMIS Release of Information

DHCD Homeless Certification Form 

DHCD Homeless Certification Form - Spanish Version 

PCAN Prioritization Guide 

PHAC Training Resources

New to the PCAN process? Click the links below to get started!
​Vulnerability Index - Service Prioritization Decision Assistance Tool Training Video
Vulnerability Index - Family - Service Prioritization Decision Assistance Tool Training Video
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Product of The Planning Council
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Housing Crisis Hotline: 757-587-4202; Toll Free: 866-750-4431
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  • Home
    • About
    • Contact
  • Get Help
  • GVPHC
    • Governing Documents
    • Committees
    • Coordinated Entry System
    • GVPHC Funding Opportunities
    • Homeless Data
    • Community Updates
  • PHAC
    • Governing Documents
    • Committees
    • Coordinated Entry System
    • PHAC Funding Oppurtunites
    • Homeless Data
    • Community Updates
  • SVHC
    • Governing Documents
    • Committees
    • Coordinated Entry System
    • SVHC Funding Applications
    • Homeless Data
    • Community Updates
  • HMIS
    • Homeless Data
    • HMIS Portal